Established in 1996, WestJet is a Canadian airline that operates different types of aircraft for people to travel from one corner of the world to another. The airline takes people to more than 100 destinations. With millions of guests each year, this airline operates over 700 flights daily. It is the second largest Canadian airline that has won several awards over the years. They are also named as Best Airline in Canada. This airline provides different types of services to passengers to help them have a comfortable and safe journey. There are also distinctive classes in the airline that make a passenger’s journey easier.
Booking and cancellation policies
The airline has certain policies regarding the booking and cancellation of air tickets. You can directly book a ticket from the airline website or app. However, it is advisable to take the help of a travel agent while booking your tickets, especially for international travel.
Here are some of the policies related to cancellation to know about:
If a ticket is cancelled within 24 hours of booking, then the full cost is refunded
Tickets cancelled after 24 hours of booking are subject to some deductions
The amount after cancellation will be refunded to the original form of payment. In case, you have booked through a travel agent, they will deal with the refund amount
At the time of booking, Airport Improvement Fees (AIF) and Passenger Facility Charge (PFC) are charged to the passengers
If applicable, GST, QST, or HST are applicable
Travel Protection Plan is not refundable
While booking or cancelling your ticket, there are several things that you need to take care of. Furthermore, the rules and regulations may change depending on your arrival or departure country. Hence, it is important for you to take the help of Fareorbitz to plan your travel in a proper and hassle-free way.
Travel Destinations
There are numerous cities across the world where WestJet has travel routes. So, take a look at the destinations you can explore with this airline.
Alberta
British Columbia
Manitoba
New Brunswick
Newfoundland/Labrador
Northwest Territories
Nova Scotia
Ontario
Prince Edward Island
Quebec
Saskatchewan
Yukon
Antigua
Aruba
Bahamas
Merida
Barbados
Belize
Bermuda
Cayman Islands
Costa Rica
Cuba
Curaçao
Dominican Republic
Honduras
Jamaica
Port of Spain
Puerto Rico
Saint Lucia
Saint Maarten / St. Martin
Puerto Vallarta
Turks and Caicos Islands
France
Ireland
Italy
Netherlands
Spain
United Kingdom
Cancun
Cozumel
Huatulco
Ixtapa
Loreto
Los Cabos
Manzanillo
Mazatlan
Riviera Maya
Arizona
California
Colorado
Florida
Georgia
Hawaiian Islands
Illinois
Massachusetts
Nevada
New York
Oregon
South Carolina
Tennessee
Texas
Washington State
Can’t see your travel destination on the list? Don’t worry! Get in touch with our experienced team who can help you in finding the best travel plan.
Travelling with pets
WestJet has a service which allows passengers to travel with their pets. There are certain rules and regulations that one needs to remember while travelling with their pet babies. So, what are the things that you need to know about? Have a look:
Pet services cannot be booked online. You need to contact the airline over a call to get the service. Alternatively, you can have us handle the booking for you
The Pet kennel fee is applicable
Request space for your pet on the flight within 48 hours of booking your ticket. As there is limited space on the aircraft, making an early reservation will help you secure a space
Besides pet, you can also travel with your service dog
Working dogs that are specially trained to perform certain tasks are allowed on board. However, if you have a connecting flight, make sure to check the pet travel policies for the particular airline
Kennel Information
What are the things you need to remember about the carrier or kennel of your pet? Have a look:
Pets travelling on board should be in a carrier that is spacious. They should have enough room to sit, stand, or move naturally
If the person sitting near you is allergic to cat dander, then you may be required to move your seat to the rear of the aircraft. This rule is set by Canadian Transportation Agency
Birds, cats, and dogs are allowed on board and they can travel with their owners in the cabin
Each guest can carry one pet per kennel
The carrier should be proper and approved by the airline. It should not be a duffle bag, a gym bag or any kind of non-kennel bag
The carrier needs to be properly secured. The animals shouldn’t be able to stick out their heads during travel
Documents
Just like you need certain documents to travel from one place to another, your pet also requires the same. You need to show your pet’s Registered Certificate Identification card at the airport to ensure smooth travel with your pet.
Restrictions
There are certain restrictions that may be in place while travelling with your pets. Take a quick look:
Make sure to know about the rules of the arrival country
Some breeds of dogs and cats are not allowed to travel either in the cabin or in the hold
Travelling with a pet bird: Are you travelling with your pet bird? Then there are some more points that you need to know about.
Birds cannot be taken to the Dominican Republic
Endangered birds cannot be transported
Travelling with birds needs to be arranged in advance
Other points
What are the other things that you need to know about travelling with pets? Take a look:
It is better to book a direct flight instead of connecting one to ensure your pet’s comfortable travel
Unaccompanied minors are not allowed to travel with a pet
Pets younger than eight weeks cannot travel
Pets need to stay inside a kennel while travelling in the cabin
If pets appear to be unruly, in distress, or aggressive, then they can be denied transportation
The responsibility to feed or take care of pets lies with the passenger
A certificate from a certified veterinarian is required before travelling with your pet
Make sure your pet is fed within four hours before check-in
Arrive at the boarding gate at least 40 minutes before your flight
Unaccompanied Minors
There are times when children have to travel alone without their parents or guardians. There are special rules in place that can help your kid travel properly without any hassle. So, what are the things that you need to know about? Let’s take a look:
Your kid must be above eight years of age to be eligible to travel
This service is mandatory for unaccompanied minors between the ages of 8 to 12
The service isn’t available for kids with hearing or visual impairments, the kids who need the help of a service dog, or the children who have severe allergies
Children who require help in the intake of medication aren't allowed to travel alone
Children who cannot communicate verbally are not allowed to travel alone
The service isn’t available for international travel
This service is not available on connecting flights
The child’s date of birth, gender, government-issued identity card, contact details of parents or guardians, etc are required
A photocopy of the child’s birth certificate needs to be presented at the airport
The people who will drop off and receive the kid should be 18 years old or above
You will have to fill out a special form while availing the service
Your child can have a carry-on and check-in baggage depending on the travel class
You can pack additional snacks, other than flight meals, for your kid. However, make sure that they are the items that are allowed onboard
Give an emergency call list to your kid
Make sure your kid gets enough rest before travelling
Take your kid through the process of travel
Teach your kid to ask for the cabin crew’s help whenever required
It is important to teach your kid to stay in his or her seat during the flight
Your child can get access to activity packs and also in-flight entertainment
Reach the airport at least 90 minutes before departure time
Remain at the airport until the flight departs
Parents should have a copy of the child’s itinerary
Place a bag tag inside your kid’s bag
Make sure to dress your kid in comfortable clothes which can make their journey easier
Don’t forget to pack a change of clothing for your kid
Upon arrival, the child will be handed over to the concerned person after checking the proper identification
Baggage policies
While travelling with WestJet, there are certain policies regarding check-in and carry-on luggage that you need to know about. Here are some of the important points to pay attention to.
Carry-on baggage
What are the baggage rules that you need to remember? Take a look:
The number or weight of baggage depends on the travel class
Each passenger can carry carry-on baggage
One personal item is also allowed
Carry-on baggage needs to be stored in the overhead bin. The personal item can be placed below the seat in front of you. If you are sitting in an emergency row, you’ll have to store your personal item in the overhead bin
Make sure that your bag is not too heavy
Bags should be stored in appropriate places
Check-in baggage
What are the things that you need to keep in mind about check-in baggage? Let’s take a look:
A certain number and weight of baggage are allowed as a check-in item. It will, however, depend on your travel class.
Medically required wheelchairs are allowed
Cremation content will be scanned at the airport
Baggage which doesn’t pass the security will not be allowed on the flight
Two pieces of pushchair or car seats are allowed for passengers travelling with infants
Label your luggage properly. Make sure it has the baggage tag attached
Pack your luggage properly and do not overpack
Make sure there are no protruding parts in your check-in luggage
If you have a connecting flight make sure to check the baggage policies of that airline
If you have any special items that you want to take onboard or as hand luggage, then you can get in touch with the airline to know more. There are several points that you need to keep in mind. Hence, the best way is to let us take care of all your travel needs, including the type of baggage you can carry while travelling.
Travel class
Each flight has its own set of distinctive travel classes. WestJet too offers passengers comfortable and equipped travel classes that help in making their journey better. Want to know the travel classes you can choose from? Take a look:
Economy
The first travel class that you need to know about is the Economy Class. Here are some of its features:
Self-dimming window
Generous leg space
Comfortable seat
Delicious meals and drinks
11.6 touchscreen monitors
Internet available for a fee
Hundreds of hours of entertainment options
Video games
Selected magazines
Baby meals
Meals for children
Premium
The next travel class on the list is Premium. In this class, you get all the facilities of Economy class with something more. Let’s take a look at the features of the Premium travel class:
Exclusive snack
Premium beverage
Two check-in baggage
Reclining seat
Elbow room
Extra leg space
Complimentary bottle of water upon boarding
Exclusive cabin with pillow and soft blanket
Seat dividers for more privacy
13.3-inch touch screen seat back monitor
Access to movie and music
Video games
Magazines
USB port
AC power outlet
Internet available for a fee
Business
This is the most luxurious travel class that WestJet has to offer. Filled with incredible facilities, this travel class provides you with the utmost comfort while travelling. So, what are some of its distinctive features? Let’s take a look:
